Introduction
Motivated and adaptable professional transitioning into the data and analytics field due to physical limitations from prior industry work. As a dedicated mother balancing family responsibilities, I bring strong organizational skills, resilience, and a proactive mindset to every challenge. I recently acquired the CompTIA Data+ certification to build a solid foundation in data analysis, I am eager to apply my growing technical expertise and creative problem-solving abilities in a remote, part-time role that supports both personal and professional growth.
Experiences
- Independently managed complex delivery routes across rural areas, demonstrating strong logistical planning and time management.
- Maintained accurate records of deliveries and customer interactions, reinforcing attention to detail and data integrity.
- Adapted quickly to changing conditions, using communication with regular carrier and GPS to optimize routes and ensure timely service.
- Operated under minimal supervision, consistently meeting performance benchmarks and handling high-volume workloads with precision.
- Developed resilience and problem-solving abilities in dynamic, fast-paced environments; qualities essential for remote tech roles.
- Applied analytical thinking to manage household operations, budgeting, and scheduling across multiple domains.
- Developed and maintained systems for tracking expenses, appointments, and resource allocation.
- Pursued ongoing professional development in data analytics, including certification in CompTIA ITF+ and Data+.
- Demonstrated adaptability, problem-solving, and strategic planning in a dynamic, fast-paced environment.
- Coordinated daily office rental readiness, ensuring rooms were clean, stocked, and prepared for client use—demonstrating strong organizational and operational oversight.
- Managed incoming and outgoing mail for multiple businesses, maintaining accurate logs and ensuring timely distribution—highlighting attention to detail and data tracking.
- Served as the first point of contact for clients and vendors, delivering professional communication and resolving scheduling or facility issues efficiently.
- Juggled multiple priorities in a fast-paced environment, showcasing adaptability, multitasking, and independent problem-solving.
- Maintained digital and physical records of room usage and mail flow, reinforcing data accuracy and administrative reliability.
- Sorted and distributed high volumes of incoming and outgoing mail, including sensitive financial documents such as client checks, with precision and confidentiality.
- Scanned and digitized real estate documents for internal departments, ensuring accurate indexing and secure electronic storage.
- Maintained detailed logs of mail flow and check processing, reinforcing data accuracy and secure handling protocols.
- Coordinated with multiple teams to ensure timely delivery and proper documentation of real estate records and financial transactions.
- Demonstrated strong organizational skills by managing multiple tasks under tight deadlines in a fast-paced, detail-oriented environment.
- Identified and resolved discrepancies in documentation and delivery, showcasing problem-solving and quality control abilities.
- Supported operational workflows with a focus on accuracy, accountability, and trust.
- Handled inbound calls for both pharmacy services and insurance inquiries, providing accurate information and resolving customer concerns with professionalism and empathy.
- Navigated multiple systems to verify prescriptions, track shipments, and update insurance records—demonstrating digital fluency and multitasking across platforms.
- Maintained detailed call logs and documentation, reinforcing data accuracy and compliance with HIPAA and company protocols.
- Collaborated with internal departments to troubleshoot issues and ensure timely medication delivery and insurance processing.
- Adapted to evolving procedures and policy updates, showcasing flexibility and a commitment to continuous learning.
- Delivered high-quality service in a remote-friendly environment, balancing efficiency with compassionate communication.
- Created and maintained detailed maintenance schedules for dozens of client accounts, tracking service frequency, seasonal needs, and technician availability.
- Collected and organized technician time card data manually, ensuring accurate payroll and performance tracking.
- Assigned daily service routes based on location, workload, and technician strengths — optimizing efficiency without digital tools
- Maintained physical records of service history, chemical treatments, and equipment repairs to support operational consistency and client satisfaction.
- Identified patterns in service needs and technician performance through manual review of logs and schedules, contributing to improved resource allocation.
- Acted as liaison between clients and technicians, translating service data into actionable plans and clear communication.
Certifications
CompTIA ITF+ provides an IT education foundation for upskilling in secondary, post-secondary and beyond. Covers all IT fundamentals, creating a broader understanding and a helpful on-ramp to tech career pathways.
- IT Concepts & Terminology
- Infrastructure
- Software Development
- Database Fundamentals
- Security Fundamentals
Validates foundational data analytics skills including data mining, statistical analysis, and data visualization. Demonstrates proficiency in transforming business requirements into data-driven insights using tools and techniques aligned with industry standards. Covers data governance, quality, and communication strategies essential for decision-making in data-centric environments.
- Validates skills in data mining, analysis, visualization, and governance.
- Demonstrates ability to translate business needs into actionable insights using structured data.
- Covers statistical methods, data quality, and communication of findings to stakeholders.
Projects
I also contribute detailed bug reports to a small number of Open-Source Projects that I use such as...
Gooby's Blocklist
- Contributes by identifying ads in targetted mobile apps.